Your questions answered

Common questions

To begin, check the availability of your desired pet by sending us a message through our website or contact number. We are available 24/7 to assist you.

    • Yes, we offer flexible financing options through a third-party pet financing company, making the adoption process financially comfortable for you.

Absolutely, we provide reliable pet shipping through a trusted delivery service, ensuring your new pet arrives safely at your doorstep.

Our pets come with a health guarantee, having been vaccinated and dewormed, ensuring they are in optimal health when they join your family.

Each pet comes with a starter pack containing essential items for their first day, allowing you to immediately start bonding without worrying about initial necessities.

We provide detailed information and guidance to help you find a pet that matches your lifestyle and preferences, ensuring a perfect fit.

Pet shipping is available for an extra fee, which is the responsibility of the customer. Details can be found in our shipping policy.

Yes, we provide weekly updates with photos, videos, or FaceTime calls to keep you connected with your pet until they arrive at your home.

The final payment is due upon your pet’s arrival. We ensure a transparent and smooth process for completing this final step.

Absolutely! We provide all necessary information and paperwork to ensure a smooth transition for your pet and offer guidance tailored for first-time owners.

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