Your questions answered
Common questions
How do I start the process of adopting a pet from you?
To begin, check the availability of your desired pet by sending us a message through our website or contact number. We are available 24/7 to assist you.
Do you offer financing for pet adoptions?
- Yes, we offer flexible financing options through a third-party pet financing company, making the adoption process financially comfortable for you.
Can you ship pets to my location?
Absolutely, we provide reliable pet shipping through a trusted delivery service, ensuring your new pet arrives safely at your doorstep.
What health guarantees do your pets come with?
Our pets come with a health guarantee, having been vaccinated and dewormed, ensuring they are in optimal health when they join your family.
What is included in the pet's starter pack?
Each pet comes with a starter pack containing essential items for their first day, allowing you to immediately start bonding without worrying about initial necessities.
How can I be sure the pet I choose is right for me?
We provide detailed information and guidance to help you find a pet that matches your lifestyle and preferences, ensuring a perfect fit.
Are there any additional costs for pet shipping?
Pet shipping is available for an extra fee, which is the responsibility of the customer. Details can be found in our shipping policy.
Can I get updates on my pet before it arrives?
Yes, we provide weekly updates with photos, videos, or FaceTime calls to keep you connected with your pet until they arrive at your home.
How do I make the final payment for my pet?
The final payment is due upon your pet’s arrival. We ensure a transparent and smooth process for completing this final step.
Do you provide any guidance for first-time pet owners?
Absolutely! We provide all necessary information and paperwork to ensure a smooth transition for your pet and offer guidance tailored for first-time owners.